Voucher credit

This is how you enquire about your balance

  1. Enter the 20-digit voucher code in the field provided.
  2. Enter the 4-digit PIN.
  3. Confirm the security question.
  4. Confirm your entry by clicking on “Request balance”.
  5. Your balance will be displayed.

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Gift vouchers purchased in Germany, Austria, the Netherlands, Belgium or Luxembourg can be used in all OLYMP stores and OLYMP outlets in Austria, the Netherlands, Belgium and Luxembourg as well as in the OLYMP online shop.

Gift vouchers purchased in France and Switzerland can only be used in the OLYMP online shop in the respective country.

Gift vouchers purchased in Italy can only be used in Italy in all OLYMP stores and OLYMP outlets.

 

Place the items you want to purchase in the shopping cart and enter your 20-digit voucher code in the voucher field under "Redeem voucher" and then click "Redeem". You will then need to enter and confirm your PIN.

If your credit is not sufficient to pay the total amount of your order, you can pay the balance by any other means of payment offered on the screen.

Any remaining credit remains on your gift voucher card and can be used for your next order. Payment in cash is not possible.

If you complete your order without using your voucher, subsequent deduction of the purchase amount from your voucher credit is not possible.

 

Present your gift voucher card or PDF voucher at the checkout before payment. Your purchase amount will then be deducted from your voucher credit. Deduction of the purchase amount from your voucher credit is not possible once payment has been made.

 

Yes, you can use multiple gift vouchers for a single order or purchase.

 

No. The remaining credit is retained on the voucher and can be used for your next purchase.

 

If you complete your order without using your voucher, subsequent deduction of the purchase amount from your voucher credit is not possible.

 

To use the gift voucher in the online shop, the voucher code and PIN must be readable. If this is no longer the case, it is not possible to determine or redeem the amount of credit. OLYMP assumes no liability in such cases.

 

The gift voucher card is transferable. For this reason, we cannot block or replace the card. We must treat gift cards in the same way as cash.

 

OLYMP gift vouchers are valid for 5 years from the date of purchase. You can check the period of validity of your voucher at www.olymp.com/voucher.

Payment in cash is not possible.

 

If the invoice has been paid in full with a gift voucher, you will receive a refund in the form of a new gift voucher. You will receive it as a PDF file by e-mail.

If you have also used an additional means of payment, repayment will normally be made using this means of payment. If the return amount exceeds the amount paid via this means of payment, you will receive the difference in the form of a PDF voucher.

 

Gift vouchers issued before 06.12.2018 in the OLYMP store can only be used in the OLYMP store or OLYMP outlet store. These vouchers can be recognised by the fact that they do not have a PIN.

 

OLYMP gift vouchers can be purchased in any OLYMP store or in the OLYMP online shop at www.olymp.com/voucher.

Please note that gift voucher cards ordered in the online shop will be sent by post. If you have ordered additional items, these will be sent to you separately.

When purchasing gift vouchers in our online shop, the General Terms and Conditions of the OLYMP online shop apply. You can find them here: https://www.olymp.com/de_en/company/service/agb/.

When purchasing gift voucher cards in our OLYMP stores and OLYMP outlets, the General Terms and Conditions of the OLYMP gift voucher card apply. These are available in every OLYMP Store or OLYMP Outlet Store.